And then persuade Argos of that.Best freesat box. You'd simply have to demonstrate that this was being advertised at the time you bought it and that consequently the hardware is unfit for the purpose for which it was sold.

If the box was advertised as being iPlayer capable, then you don't have to prove it isn't - the manufacturer has already acknowledged this by offering to replace the box. However, here you have a somewhat different case. Proving a manufacturing fault may in fact be practically impossible - I've had one issue with a piece of kit for which the manufacturers offer no repair service (even for money) and don't have service agents so there are no service manuals or other documentation which an independent expert might need in order to make a reasonable determination of a fault and its likely causes. They're very hard-nosed about it, presumably in order to encourage sales of their replacement insurance cover. They are right in saying that the burden of proof is on you as a consumer to prove the goods were not of merchantable quality. I wonder if anyone agrees?Īrgos staff appear to have been thoroughly briefed on the Sale of Goods Act. It seems to me that the sale of goods act has no teeth at all and that retailers and manufacturers can get away with anything. Upon pointing out again that it was covered for six years, I was told they would then only replace it if I could supply an enginneers report which clearly stated that the box was unfit for purpose. So I duly rang Argos were i bought the box (who incidently own Bush), and was told that they would exchange the box if it was less than twelve months old. When I pointed out that the sale of goods act covered items for six years from the date of purchase I was told this only covered the retailer and not the manufacturer. I rang the number given and was told that I would have to pay £14.99 for a new box. When nothing happened I went to the Bush digital website as requested only to find that my box needed an upgrade to work with iplayer.

So I waited for the upgrade and I duly got the first part of this upgrade. Hi, After waiting for months to get BBC iplayer on my Bush Freesat box I was exited to hear that it was at last available.

Bush freesat hd software update